Who took the survey?
- 521 students (about 17% of all enrolled)
- Students from all of the professional schools and the Graduate Division responded
- 17% of respondents were dentistry students
- 29% were graduate students
- 23% were medical students
- 17% were nursing students
- 17% were pharmacy students
- Gender of respondents
- 73% female
- 27% male
- Year in program
- 38% first year
- 24% second year
- 22% third year
- 16% fourth year or more
- Race/Ethnicity
- 35% Asian
- 4% Black
- 11% Hispanic
- 4% Multiracial
- 30% White
- 4% unknown
Satisfaction with Services
| Service | # of respondents | % very dissatisfied | % dissatisfied | % neutral | % satisfied | % very satisfied |
|---|---|---|---|---|---|---|
| Student Health and Counseling Services | 352 | 1 | 3 | 5 | 37 | 55 |
| Office of the Registrar | 283 | 1 | 5 | 7 | 50 | 37 |
| Student Financial Aid | 275 | 0 | 4 | 3 | 43 | 49 |
| Office of Career and Professional Development | 163 | 1 | 3 | 4 | 38 | 54 |
| Synapse (the student newspaper) | 141 | 0 | 4 | 23 | 43 | 31 |
| Graduate and Professional Students' Association | 117 | 1 | 4 | 11 | 55 | 30 |
| Educational Technology Services | 97 | 3 | 4 | 6 | 38 | 49 |
| First Generation Support Services | 47 | 4 | 3 | 7 | 45 | 41 |
| Learning Resource Services | 34 | 3 | 6 | 7 | 40 | 44 |
| International Students and Scholars Office | 22 | 0 | 5 | 8 | 35 | 35 |
| Student Disability Services | 22 | 0 | 5 | 7 | 24 | 24 |
Survey results for Veterans Support Services are not shown in the table above due to small number of respondents, i.e. to protect student anonymity.
Selected Comments
The Office of Career and Professional Development has “lots of great programs and events, and the career counselors are really understanding and great to talk to.”
Student Financial Aid “always addresses my questions and concerns quickly. Always available with good hours and fast phone service. Great job!”
“I appreciate how courteous and professional the Student Health and Counseling Services employees are. I appreciated that my doctor took the time to answer my questions in a sensitive and thoughtful manner.”
Student Disability Services staff “are great student advocates who care about the learning environment in general,
beyond how it effects students with disabilities.”
“I love Synapse! I think it’s a great way to connect UCSF students together and to catch up on what’s going on around the school.”