2016 Student Services Survey Results

Who took the survey?

  • 521 students (about 17% of all enrolled)
  • Students from all of the professional schools and the Graduate Division responded
    • 17% of respondents were dentistry students
    • 29% were graduate students
    • 23% were medical students
    • 17% were nursing students
    • 17% were pharmacy students
  • Gender of respondents
    • 73% female
    • 27% male
  • Year in program
    • 38% first year
    • 24% second year
    • 22% third year
    • 16% fourth year or more
  • Race/Ethnicity
    • 35% Asian
    • 4% Black
    • 11% Hispanic
    • 4% Multiracial
    • 30% White
    • 4% unknown

Satisfaction with Services

SERVICE # of respondents % very dissatisfied %dissatisfied % "neutral" satisfied very satisfied
Student Health & Counseling Services 352 1 3 5 37 55
Office of the Registrar 283 1 5 7 50 37
Student Financial Aid 275 0 4 3 43 49
Office of Career & Professional Development 163 1 3 4 38 54
Synapse (the student newspaper) 141 0 4 23 43 31
Graduate & Professional Students' Association 117 1 4 11 55 30
Educational Technology Services 97 3 4 6 38 49
First Generation Support Services 47 4 3 7 45 41
Learning Resource Services 34 3 6 7 40 44
International Students & Scholars Office 22 0 5 8 35 35
Student Disability Services 22 0 5 7 24 24

 

Survey results for Veterans Support Services are not shown in the table above due to small number of respondents, i.e. to protect student anonymity.


Selected Comments

The Office of Career and Professional Development has “lots of great programs and events, and the career counselors are really understanding and great to talk to.”

Student Financial Aid “always addresses my questions and concerns quickly. Always available with good hours and fast phone service. Great job!”

“I appreciate how courteous and professional the Student Health and Counseling Services employees are. I appreciated that my doctor took the time to answer my questions in a sensitive and thoughtful manner.”

Student Disability Services staff “are great student advocates who care about the learning environment in general,
beyond how it effects students with disabilities.”

“I love Synapse! I think it’s a great way to connect UCSF students together and to catch up on what’s going on around the school.”