2020 Student Services Survey Results

Note: Results are rounded to the nearest whole percentage point.

Who took the survey?

  • 960 students (about 31% of all enrolled)
  • Students from all of the professional schools and the Graduate Division responded
    • 13% of respondents were dentistry students
    • 31% were graduate students
    • 21% were medical students
    • 15% were nursing students
    • 20% were pharmacy students
  • Gender of respondents
    • 73% female
    • 27% male
  • Year in program
    • 37% first year
    • 23% second year
    • 20% third year
    • 20% fourth year or more
  • Race/Ethnicity
    • 38% Asian
    • 4% Black
    • 14% Hispanic
    • 6% Multiracial
    • 33% White
    • 5% unknown
  • In addition, 26% of respondents indicated they are first generation college students.

Satisfaction with Services

Service# of respondents% very dissatisfied% dissatisfied% satisfied% very satisfied
Basic Needs and Food Security561013860
CARE Advocate270111178
Educational Technology Services62007129
Family Services138155423
First Generation Support Services109164648
Fitness and Recreation654025048
Housing Services3223125629
International Students and Scholars Office31063955
Learning Resource Services60254053
LGBT Resource Center45024949
Library638035046
Multicultural Resource Center78054154
Office of Career and Professional Development235024552
Office of the Registrar303046333
Police Department48866521
Student Disability Services84243262
Student Financial Services492065044
Student Health and Counseling Services505274249
Student Veteran and Military Support Services10003070
Synapse (the UCSF student newspaper)119036632
Transportation Services5292105631

Selected Comments

“The Student Food Market was a great way to get food and groceries at the beginning of my time at UCSF as I learned to budget and adapt to life in SF.”

Housing Services provide useful and informative emails on a regular basis that keep residents up to date on events affecting us.”

Student Health and Counseling Services runs fantastic events, is great about publicity, plus is staffed by some really wonderful practitioners. It would be nice to have a session explaining our insurance plan, or just to educate us on how to understand health insurance in general.”

“Whenever I have difficulties or issues with my tuition or registration, the Office of the Registrar staff have been very helpful and friendly in addressing these problems.”

“I am incredibly grateful for the support and community I found through [the CARE Advocate’s Yoga As Healing program], especially during the difficult transition to graduate school in the wake of my sexual assault."

“The Multicultural Resource Center is great at planning events and investing in student success. The only thing I think could improve is if they were given the budget to hire more staff and expand their role in coordinating diversity and inclusion efforts across UCSF.”

“The Office of Career and Professional Development offers excellent services and events that truly help me excel in my academic and professional careers.”