ACT SWIFTLY!
This guide is intended to help faculty and staff know what to do if they feel that a learner may be in distress.
Whether the person of concern is a student, postdoc, resident, or clinical fellow
► IN A MEDICAL OR OTHER EMERGENCY, call 9-911 from any campus phone or 415/476-6911 from a non-campus phone.
You are in the middle of a medical or safety emergency. Examples: You find a learner impaired, actively threatening suicide, or intimidating others.
► TO REQUEST A WELLNESS CHECK FOR SAFETY, call the UCSF Hotline, 415/476-4325 (476-HEAL).
You are concerned that a learner is at high risk for a serious problem, and/or you haven't been able to reach a learner when they should be available. A dispatcher will answer the line and determine next steps for safety and well-being.
Inform the appropriate leadership
STUDENTS
POSTDOCS
RESIDENTS and CLINICAL FELLOWS
Get urgent support or a consultation
ABOUT A STUDENT
ABOUT A POSTDOC
ABOUT A RESIDENT or CLINICAL FELLOW