The Accellion attack impacted University of California, as it previously disclosed in early April. To get the latest information about this event, our response, and available credit protection services, please see this notice from UC.


This guide is intended to help faculty and staff know what to do if they feel that a learner may be in distress.

Whether the person of concern is a student, postdoc, resident, or clinical fellow

IN A MEDICAL OR OTHER EMERGENCY, call 9-911 from any campus phone or 415/476-6911 from a non-campus phone. 
You are in the middle of a medical or safety emergency. Examples: You find a learner impaired, actively threatening suicide, or intimidating others. 

TO REQUEST A WELLNESS CHECK FOR SAFETY, call the UCSF Hotline, 415/476-4325 (476-HEAL).
You are concerned that a learner is at high risk for a serious problem, and/or you haven't been able to reach a learner when they should be available. A dispatcher will answer the line and determine next steps for safety and well-being. 

Inform the appropriate leadership

Get urgent support or a consultation